Shipping Policy

Regular shipping is free on all jewelry and only for Canada. It is subject to regular mail delivery times, which are 3 to 20 business days for the province of Quebec. During busier periods (such as the holiday season) or including statutory holidays, these times are longer.

Please note that regular delivery does not have a tracking number and once the package is shipped, I can no longer track it. If you want to track your package, opt for express delivery.

• An express order is provided with a tracking number. Delivery time is 1 to 7 working days.

In-stock orders are shipped within 48 hours and are processed Monday through Friday, excluding holidays.

Your packages are shipped from the Joliette workshop in Quebec.

Ps: if you feel like it, you can pick up your package directly from the workshop, it's free.

 Still nothing received?

For Express Post and Priority Post, you can track your order online using your tracking number. You will receive an email with your invoice and information allowing you to track your package live on the Canada Post website: www.canadapost.ca . With your tracking number in hand, simply click on the link to find out your delivery date.

Any delivery requiring a signature

If you are not home when the package is delivered and there is no safe place to leave it, the delivery person will leave a card indicating where you can pick it up.

Please note that my services are closed from December 24th to 25th inclusive and from December 31st to January 1st inclusive for the holiday season.